Sensitive data
Do not include passwords, payment data, API keys, personal documents, or account credentials in public messages.
Contact
Send a support request here, or sign in for account-aware ticket history. Partnership, data, media, and trust questions use the same secure intake.
Never include passwords, API keys, payment card details, recovery codes, or identity documents in a ticket.
Create a ticket
Use a working email address so support can follow up and connect the request to your profile when appropriate.
Public contact does not become a support data leak.
Do not include passwords, payment data, API keys, personal documents, or account credentials in public messages.
Account-specific issues use authenticated support inside the portal.
Tradesera support cannot provide investment advice, financial advice, trade recommendations, or signals.
Search current product guidance, then return here if the answer is not covered.