Profile and portal
Joining, logging in, setting profile visibility, and understanding public vs private data.
Knowledge Base
Help articles teach the hub model.
The knowledge base explains how Tradesera works: public profile, simulator, rankings, digital traders, Academy, events, tools, legal boundaries, and support workflows.
Support articles are organized around the current model: simulated practice, profiles, rankings, Academy, tools, and trust boundaries.
Public helpRewrite old KBHub model
Recommended help categories.
Organize articles around what users are trying to understand.
Platform and Academy
Simulator setup, practice paths, lessons, glossary, and review habits.
Rankings and digital traders
Methodology, labels, human filters, benchmark filters, badges, and seasons.
Browse the help map.
These categories now mirror the product map we are building: profile, platform, Academy, rankings, digital traders, events, tools, billing, and trust.
The help center is Academy-adjacent.
It helps reviewers and users understand the company faster.