Payments & Billing

Last updated: April 25, 2026

This page explains how payments, wallet credits, and payouts are handled on Tradesera. It should be read together with our Terms of Service, Participant Agreement, Wallet Policy, Refund Policy, and Competition Rules.

Tradesera provides simulated trading challenge services and does not provide brokerage services or custody customer investment funds.

1. What You Are Charged For

• Competition access fees for digital access to the simulated competition environment.
• Current competition entry pricing: $250 $125 per account during the active promo window.
• Use code SAVE50 at checkout during the active promo window.
• Current promo window ends April 30 at 11:59 PM EST.
• No additional platform fee during beta unless otherwise stated.

2. Checkout Payment Methods

• Checkout is online only.
• Available checkout methods are shown in the portal at the time of purchase.
• Card and ACH checkout may be enabled only after approved processor rails and region availability are in place.
• Crypto payments are not currently enabled on checkout.

2A. Bank Account Connection and Provider Consent

If you choose to connect a bank account through an approved payment or payout provider for account verification, payout setup, or related payment services, you authorize Tradesera and that provider to collect, process, and store bank account information needed for account verification, payment authorization, payout processing, fraud prevention, compliance review, and support. Tradesera does not receive or store your online banking login credentials.

3. Billing Model

• Primary challenge charges are one-time at checkout.
• No physical shipping applies to Tradesera services.
• If recurring plans are introduced later, billing frequency and cancellation terms will be disclosed in advance.

4. Wallet and Payout Rails

• Beta payout support is limited to U.S. residents and approved U.S. payout rails.
• International payouts are not currently enabled and may be added only after provider, compliance, tax, and payout-rail approval.
• The Tradesera Wallet is an internal ledger balance, not a bank account.
• Additional payout methods may be added over time.

5. Payout Review Controls

• First payout requests are subject to manual review.
• Payout destination ownership must match the verified account holder unless explicitly approved.
• Minimum payout thresholds apply and are shown at request time.
• New payout destinations are subject to a 24-hour cooling period before use.

6. Timing Expectations

• Competition close triggers settlement and compliance review.
• Typical review window target: T+0 to T+3 business days after close/approval (not guaranteed).
• Payout rail processing time may vary by provider, banking hours, and region.

7. Fraud and Chargeback Controls

• Transactions may be screened for fraud, risk, and compliance concerns.
• Accounts with unresolved disputes or policy violations may have payout delays or holds.
• Chargeback and refund handling follows our published Refund Policy and Terms.

8. Contact

Billing support: [email protected]

General support: [email protected]